Retention
Find out why members leave and build the habits and follow-up that keep them.
30 years in health, fitness & mentorship

From Fitness Town to CrossFit BC, Dai Manuel has spent 30 years helping people build healthier lives. MERGE brings that experience to gym and studio owners.
Source: Wodify, CrossFit BC, recurring monthly memberships. January 2025 to September 2026. Marketing spend is from our own records.
Find out why members leave and build the habits and follow-up that keep them.
Turn the people already walking through your door into members, with a follow-up system a two-person team can actually run.
Hire, train and keep coaches who build community, not just run classes.
Programming, scheduling, pricing, marketing and the numbers you check every week.
THE EXPERIENCE BEHIND MERGE
Health, fitness, mentorship and modeling have been part of Dai's work for three decades. Today, that experience shapes how MERGE helps owners build a gym people want to belong to.

As a former COO and partner at Fitness Town, Dai worked on the business side of fitness. That experience informs the operational questions we ask owners today.

Dai owns CrossFit BC with his wife Christie. Real members, real coaches and the daily work of running a gym keep our advice grounded.

Everything we advise on gets tested in our gym first. We help owners turn that practical experience into better retention, follow-up, coaching and operations.
THE COMPANIES
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